How it works

1 · Free pre-check (same or next business day)

You upload scans or photos through our secure form and tell us the destination country and deadline. We verify: the correct competent authority; that the document type, format and signatures are acceptable (no lamination, no card formats, validatable signatures); that it's the right version of the document for your purpose (e.g. long-form birth certificate for citizenship files); and whether your destination is a Hague member. You receive a written routing plan and a fixed all-in quote.

2 · Preparation

We complete the authority's request form, pay the government fee where online payment applies (Québec, Alberta) and print the receipt, coordinate notarization or Québec signature verification when required, and generate prepaid, tracked shipping labels — inbound and return.

3 · Submission — two ways

Full Service: you send originals to our Montréal processing address; we inspect them against the pre-check, assemble the package and submit to the authority the same business day.

Direct-Ship Kit: we email you a print-at-home kit — completed forms, payment receipt, labelled envelope insert and prepaid return label addressed to you. Your originals travel once, straight to the authority. Fewer hops, fewer days, lower cost.

4 · Tracking, scan-back & delivery

You get an email at every checkpoint: received, submitted, in processing, apostille issued, shipped. With Full Service, the day your documents come back we email a PDF scan of the apostilled set, then forward the originals anywhere in the world by tracked courier.

Commonly accepted

• Vital statistics certificates (birth, marriage, death) — current government-issued originals
• RCMP and police record checks
• Court documents
• Degrees, diplomas, transcripts (notarized where required; direct in Ontario for public post-secondary since 2019)
• Corporate documents: incorporation, good standing, board resolutions (often via notarized copies)
• Notarized private documents: powers of attorney, consent-to-travel letters, contracts, statutory declarations

Routinely refused — we screen for these

• Laminated, glued or damaged documents
• Card-format documents (driver's licences, citizenship cards)
• Unsigned documents or signatures the authority cannot validate
• Old certificate formats; short-form certificates when the destination requires long-form
• Plain photocopies (an apostille goes on originals or properly notarized copies)